General Information
Where is Tulsi located?
You’ll find us in the heart of Carytown at 3131 W. Cary St, Richmond, VA 23221 — surrounded by local charm, warm energy, and some of the best walkability in the city. It’s the perfect neighborhood for the kind of dining experience we love to create.
What type of cuisine do you serve?
Tulsi celebrates the depth and beauty of North Indian cooking, prepared with fresh ingredients, intentional spice balance, and recipes inspired by our family’s roots.
What does the name “Tulsi” mean?
“Tulsi” is the holy basil plant — honored in India for its healing qualities, comforting aroma, and deep spiritual meaning. The name reflects the heart and heritage behind everything we serve.
When did Tulsi open?
We’ve had the privilege of serving Richmond since 2017 — a daughter and son proudly continuing the legacy of their parents and the traditions of a small village of just 5,000 people.
What are your hours of operation?
- Mon–Fri: 4:00 PM – 10:00 PM
- Sat–Sun: 12:00 PM – 10:00 PM
Holiday hours may vary; feel free to call us anytime.
Reservations & Dining Experience
Should I make a reservation?
Walk-ins are always welcome, but reservations ensure the smoothest, most relaxed dining experience — especially on weekends.
How long is the typical wait without a reservation?
On busier evenings, waits may range from 20–40 minutes. We’ll keep you updated and do everything we can to seat you comfortably.
Do you accept walk-ins?
Absolutely — we’re happy to welcome you whenever you arrive.
Do you offer outdoor seating?
Yes. Our umbrella-covered patio is open during all seasons except winter, offering a warm, lively view of Carytown.
Are pets allowed on the patio?
Yes — we adore our four‑legged guests and keep water bowls filled year‑round.
Is Tulsi family-friendly?
We welcome all guests, though Tulsi is intentionally designed as a calm, elevated dining environment that adults especially appreciate.
Is Tulsi accessible for guests with mobility needs?
We will always do our best to accommodate. Because our building is historic, we encourage guests with mobility needs to call ahead so our team can prepare accordingly.
Menu & Dietary Needs
What are your most popular dishes?
Guests love our Butter Chicken, Garlic Naan, and Palak Paneer — along with thoughtful, flavorful favorites like Gobhi Manchurian, and Lentil Soup. Each dish is crafted to feel both comforting and memorable.
Do you offer vegetarian, vegan, or gluten-free options?
Absolutely. Indian cuisine naturally highlights many vegetarian, vegan, and gluten‑free dishes, and our menu is clearly marked to make choosing effortless.
Do you serve halal meat?
Yes — all our meats are halal-certified.
Can you accommodate Jain dietary preferences?
Yes, we’re happy to guide you through options that align with Jain dietary needs.
Are your dishes spicy?
We prepare your dish exactly the way you enjoy it. Spice levels range from 1 (mild), 2 (medium), 3 (medium-hot), 4 (“American hot”), and 5 (“Indian hot”).
Do you accommodate food allergies?
We take allergies seriously and prepare with care. While we cannot guarantee against cross-contact, we will do everything possible to support your needs. During our busier Friday and Saturday dinner hours, special requests may not be possible.
Do you have any signature cocktails?
Yes — our Alphonso is a guest favorite. We craft it with premium gin, rich Alphonso mango, a delicate egg‑white foam, and a whisper of turmeric. It’s smooth, vibrant, and beautifully aromatic — a perfect expression of Tulsi’s creativity.
Ordering, Takeout & Delivery
How can I place a takeout order?
For the smoothest experience, we recommend ordering directly through our website or through one of our delivery partners - UberEats, Grubhub, or DoorDash.
Do you offer curbside pickup?
Not at this time.
What delivery services do you partner with?
We partner with DoorDash, Uber Eats, and Grubhub.
How long does takeout usually take?
Most orders are ready within 20–30 minutes.
How do you package food for takeout and delivery?
We use durable, insulated containers designed to keep your meal warm, fresh, and beautifully intact.
Payments & Policies
What forms of payment do you accept?
We accept major credit cards, debit cards, Apple Pay, Google Pay, and cash.
Do you charge automatic gratuity?
Yes — a 20% gratuity is added for parties of six or more to support attentive, seamless service.
Do you offer any standing discounts?
Yes — we offer a 10% discount, including for teachers, as a gesture of gratitude.
Can I bring my own wine? Do you charge corkage?
Yes — with advance approval from a manager. We do not charge a corkage fee.
Can I bring a birthday cake?
Yes — with advance approval from a manager. There is no cake‑cutting or plating fee.
Catering & Events
Do you offer office catering or corporate lunch packages?
Yes — we love supporting corporate lunches, celebrations, and gatherings with thoughtful, travel‑friendly menus.
How far in advance should catering be booked?
We kindly ask for at least 7 days’ notice so our team can prepare your order with the attention it deserves.
Do you provide utensils, chafing dishes, and setup?
Yes — we can provide utensils and chafing setups upon request, and depending on the size of the order, these may be offered as a complimentary courtesy.
Do you host private events or large parties?
Yes — we enjoy creating memorable experiences and can tailor private dining to fit your vision.
Accessibility & Parking
Where can I park when visiting Tulsi?
Carytown offers plenty of street parking along and around West Cary Street, with additional spaces available on nearby side streets. There is also a public parking lot directly across from the restaurant, which many guests find especially convenient. Like most restaurants in Carytown, we do not have dedicated parking — but the short walk through the neighborhood is part of its charm and energy.
Is the area safe to walk at night?
Yes — Carytown is lively, well-traveled, and full of energy. Many guests enjoy a stroll before or after their meal.